Returns Policy

All returns are subject to the following conditions:

  • Exchanges and Refunds will be made on any goods deemed faulty from the manufacturer.
  • Refunds may be provided on textbooks that are in their original condition (including intact shrink-wrapping and/or digital component not accessed where applicable) until mid February or two weeks after the purchase date, whichever is later.
  • All returns must be accompanied by a proof of purchase receipt.
  • Digital Products, DVDs, Stationery (including Calculators and USBs), Sale/Discounted items and items ordered by request are Firm Sale and cannot be returned.