All returns are subject to the following conditions:
- Exchanges and Refunds will be made on any goods deemed faulty from the manufacturer.
- Refunds may be provided on textbooks that are in their original condition (including intact shrink-wrapping and/or digital component not accessed where applicable) until mid February or two weeks after the purchase date, whichever is later.
- All returns must be accompanied by a proof of purchase receipt.
- Digital Products, DVDs, Stationery (including Calculators and USBs), Sale/Discounted items and items ordered by request are Firm Sale and cannot be returned.